Software products for IT service management solutions, including FootPrints and Track-It for tracking requests, automating work flows and supporting users and customers.
Provides web-based problem resolution software that includes call center management, knowledge bases, support task automation, and self-help options. Supports numerous industry best-practices.
Software products for IT service management solutions, including FootPrints and Track-It for tracking requests, automating work flows and supporting users and customers.