Created Voice XML conversation applications on Tellme, Bevocal, Hey Anita, Voice Genie and other platforms. Focuses on comfortable conversation. Cute digital Shakespeare demo.
Provides communications consulting, specializing in call center. Provides voice and data network analysis and design, telecommunication audits, product market analysis and telecommunication fraud analysis.
Turn-key IVR, CTI, WEB, and FAX systems emphasizing "self service" over the phone and web using speech recognition technology from IBM, Nuance, and SpeechWorks.