Elaboration of the primary issues in designing collaborative systems, including issues of group size and structure, floor control, privacy, and groupware adoption.
Groupware is software that helps groups of people work together. This introduction explains the goals and purposes of groupware, and some of the challenges involved.
An overview of the primary groupware applications, including both synchronous groupware (video, chat, shared drawing) and asynchronous (email, workflow, newsgroups).