Association offering training, certification, benchmarking reports, research, discounted products, networking and publications.

Offers a range of technical support knowledge bases for help desk professionals.

Supplier of CRM and ITSM solutions, industry news and general best practice advice.

Complete software solution for managing a small IT Outsourcing business including customers database, sales and marketing, service, dispatching and customer billing.

A selection of resources and documents designed to help ensure that the help desk is well-managed and implemented.

Offers outsourced help desk support services for a variety of operations.

Answers peoples' questions about computer problems, publishes news and reviews.

Provides business help desk solutions including web-based solutions for IT, customer support, knowledge-manager, service desk, asset manager, and a sales desk.

Provider of help desk outsourcing services for internal employees and/or external customers. Outsourced help desk for "shrink-wrapped" software and systems, web-based applications, and non-standard software applications.

Provides consultancy, management solutions and tools for help desks, call centres and service operations.