Each server hardened & optimized by hand from an AcuNett SysAdmin. Listed below are some things we do.
Systems Security CSF/LFD Firewall and Brute Force protection, LES, /tmp, /dev/shm, /proc hardening, host.conf, TCP/IP stack, LibSafe, LCAP
Services Security SSH, Apache, FTP, DNS
Anti-Rootkit Chkrootkit & RKHunter
Systems Utilities/Maintenance Ideal service/control panel configs, Zend/Ioncube, unused software removal, disable unused services.
Services Optimization opCache, MySQL, Apache, FTP
Operating System Updates Yum, apt-get, kernel
Services Updates PHP, Apache, MySQL
Free Admin Time 2 hours for any requests you have
Mod_Security Enhanced Apache Web Server protection
Enhanced Security Analysis OSSEC Rootcheck, LSM
Maldetect Powerful website malware detection
Anti-Spam RBL activation and enhanced SpamAssassin rulesets
Enhanced PHP Security Disabling un-used & potentially dangerous PHP functions
1 Hour Case Examination - Guaranteed
Tired of mass replies? No dubious "response time" here. We start on each case within 1 hour.
20 Minute Average Response Times - Guaranteed
On average work begins well under the 1 hour mark.
6 Hour Case Resolution - 9/10 Guaranteed
We say 9/10 as 90% of all tickets fall here. We leave room for 10% of tickets that by nature, take more time to resolve.
1.5 Hour Average Resolution Times - Guaranteed
On average cases are closed within 1.5 hours
10 Minute Downtime Reaction - Guaranteed
We monitor your server every 5 minutes. If it's down, we'll have it back online before you can spell "H-E-L-P."
Hack Protection - Guaranteed
We don't claim to protect your server. We GUARANTEE it.
Data Protection - Guaranteed
Nor do we simply claim to protect your data. We GUARANTEE it.
100% Server Uptime - Guaranteed
Servers we manage will be up 100% of the time beside planned maintenance. We GUARANTEE it.
24x7x365 - Guaranteed
Rain or shine, holidays, we're here for you. Even on that occasional 366th day.
Essential Server Setup - FREE
2 hours of comprehensive security hardening and optimization for new servers.
Disaster Recovery
Hard drive crashes can be devastating. Not so with us. We'll have you back up and running asap.
Local & Remote Backup Configuration
Backups are the most crucial yet overlooked part of an IT setup. Peace of mind is a wonderful thing. With us, you'll have it.
100GB of ServerSync Backup Space - FREE
Just to help get you started off right.
Server Migrations
Upgrading hardware? New datacenter? No worries, we'll take care of it for you. We perform dozens of migrations each month.
SysAdmin Time - Unlimited
We never restrict the # of tickets you submit. Never. Go ahead, don't be shy.
3rd Party Software Installation - Unlimited
Server-required software installs such as Fantastico, FFmpeg, Ioncube, Nginx, you get it all. Just ask!
24x7 Server Monitoring
24x7 checks every 5 minutes for website availability!
System Health Checks - Monthly
Your server's health is reviewed by one of our technicians to ensure optimal operation.
Security Audits - Monthly
A security scan/audit is also run on the system to spot for any suspicious activity and possible exploits.
System Updates - Ongoing
Operating system updates are downloaded and applied to your server.
Security Patches & Software Updates - Ongoing
Critical security patches and third party server software updates are performed.
Backend Server Updates - Ongoing
Kernel, PHP, MySQL, Apache updates are applied or scheduled depending on your preference.
Reports - Monthly
Reports are compiled and posted to your account.
Fortified Server Setup
An additional hour of hardening that includes several anti-malware and anti-rootkit applications
Website Malware Scan - Ongoing
Detects malware on websites that lead to website blacklisting by Google and other blacklists
Anti-Spam Blacklists - Subscription Included
We configure EXIM to use an AcuNett-maintained filter that blocks out common and annoying spam
Additional Rootkit and Antivirus Scans - Monthly
Scans your server using ClamAV and OSSEC for any viruses and rootkits present on the system
90% of quoted tasks begins within 1 hour.
$50 per hour. Purchase 1 hour to start.
Popular Tasks |
|
|---|---|
| LiteSpeed, Nginx installation & optimization | 1 hour |
| 3.x kernel compile w/ grsecurity | 2 hours |
| Hack recovery (no OS reload required!) | 3 hours |
| Server to server migrations | 3 hours |
| Remote backup configuration | 1 hour |
| WHMCS custom dev work | 2 hours |
| Order Now | |
Service Costs |
|
|---|---|
| 1 hour service | $50 |
| 2 hour service | $100 |
| 3 hour service | $150 |
| 1 hour dev service | $50 |
| 2 hours dev service | $100 |
| 3 hours dev service | $150 |
| Order Now | |
Fortified Server Management for Xen, OpenVZ, VMWare EXSI, KVM nodes.
Fortified Server Management for the VPSes created inside them.
We are your cyber-ninjas and these are our dojos.
Data Protection Guarantee.
Hack Protection Guarantee.
Server Uptime Guarantee.
ServerSync Storage.
Grab up to 200 stackable blocks of 100GB
General Information - Sales@AcuNett.com
Billing Department - Orders@AcuNett.com
Technical Support - TechnicalSupport@AcuNett.com
Abuse Department - Abuse@AcuNett.com
AcuNett, LLC
2000 Mallory Lane
Suite #130-254
Franklin, TN 37067
Office Phone: 1 (615) 696-9962
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