Designs, develops, implements and supports integrated telephony solutions for small and mid-size enterprises including facilities for ACD, wireless LAN, unified messaging and call analysis. Site has a 'telephony glossary of terms'.
Provider of e-business enabled speech applications for inbound and outbound contact centers, virtual order desks and directory assistance applications.
Provides an external third party regression testing service for telephony applications which thoroughly exercises all paths of IVR dialogs. Provides detailed reports of voice dialog bugs and error cases.