UK online community specialists providing planning, RFP and ROI analysis services. Requires Flash.

The WELL's description of conferencing, why it's the best tool for building community, and how to get starting in a conferencing environment. Links include the WELL Host Manual.

Directory of resources and tools for building online communities. Rich content for analysis of virtual communities. With a list of popular communities and vendors in this field.

Five PhD students out to study virtual communities, their rise and development, evolution, meaning and its effect to traditional organizations. (Some papers are in Swedish.)

Online resource for administrators of bulletin board communities. All topics dealing with running and setting up a forum community are discussed.

Articles, links and discussions on various programs used to communicate on the internet. Covers messaging, conferencing, discussion forums, telephony, chat and email.

As Netcenter's forums fall casualty to AOL-merger cutbacks, participants mourn.

Article by Janelle Brown discussing issues on the use of volunteers to manage a site's online community. "The volunteers may feel good about giving their time, but the for-profit online communities are clearly profiting from those volunteers' services."

Gail Ann Williams writes about building conversation and community in online environments, adapted from the WELL Host Manuals.

List of fundamental principles to consider when starting a new community site.